Travel Claims Process

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As soon as you are aware of a possible claim inder your travel insurance, you need to report it to your insurance provider. Please contact Campton during normal office hourse or call the insurance company direct outside of office hours (numbers are below).

If you think that the loss or damage is due to a criminal act, you should report it to the police immediately.  You should write down as many details as possible about what happened and when.

Depending on the type of claim you may also need to provide:

  • receipts for medical treatment
  • the cost of the items you are claiming for, with valuations and/or receipts.
  • a police crime reference number, if you think that your claim involvesa criminal act 

For your information here are just a few Travel Insurance Claim Telephone Numbers;

  • Citybond Travel  - UK 0870 737 5814
      • Medical Emergency and repatriation 0870 737 5811 (Spain, Canary Islands & Balearic Islands 0870 737 5900) 
  • Europ Assistance  -  01444 442277
  • Fortis Travel  -  UK 0845 122 3280
      • Medical emergency France Greece, Spain Portugal & Italy 0044 238 064 4633 - USA & Canada 011 44 23 8064 4633  
  • Norwich Union  -  UK 0800 015 1091
      • Abroad +44 1603 208 073